Canada Student Loans Class Action

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FAQS

What is this class action about?
When was the Settlement approved?
What is the settlement amount?
Who can make a claim?
What type of compensations are available?
How much money can I get?
How do I make a claim?
What is the deadline for submitting a claim?
May I make a claim if I previously opted out?
Does it cost anything to make a claim?
What information is required to make a claim for a $60.00 Payment?
What information is required to make a claim for actual losses?
How will the settlement affect my student loan?
Why isn't my student loan being forgiven under this settlement?
When will payments be issued?
How will I receive my payment?
Who is Class Counsel?
How will I receive status updates in regard to my claim?
How do I notify the Claims Administrator that my email address has changed?
Who do I contact if I still have questions?
Important Updates

The deadline to submit a claim was Friday January 18, 2019 at 5:00 p.m. Eastern Time. New claims are no longer being accepted.

$60.00 Payments: Payments were initiated by e-transfer through Interac E-Transfer on Friday September 6, 2019.

Actual Loss Claim Payments: Payments for actual loss claims less than $700 were initiated by e-transfer through Interac E-Transfer on March 26, 2020. Payments for actual loss claims settled with the amicus for $700 were initiated by e-transfer through Interac E-Transfer or by cheque (the latter upon request) on December 10th, 2020. For class members who have requested Arbitration: your claim file is being forwarded to an Arbitrator for review.

Uncashed payments may be reissued pending Court approval. You will be contacted by email if that is the case.

Our email address has changed from
studentloansclassaction@crawco.ca to
studentloansclassaction@epiqglobal.ca.

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Need Help?

Email: studentloansclassaction@epiqglobal.ca
Tel.: 1-800-305-2942
Fax: 1-888-842-1332
TTY: 1-877-627-7027

Address

CANADA STUDENT LOANS CLASS ACTION
Suite 3-505 133 Weber St N
Waterloo, ON
N2J 3G9

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